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How to Build an Advisory Board That Earns Its Fee: 6 Rules for Private and Family Companies
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How to Build an Advisory Board That Earns Its Fee: 6 Rules for Private and Family Companies

By Victor Fdez. de Manzanos · CEO & Owner, Manzanos Enterprises

A few years ago I sat in a family company's boardroom in Navarra where every seat was filled by somebody who shared a surname. The numbers on the table were fine. The conversation was not. Every disagreement in that room had started at a dinner table twenty years earlier, and nobody was going to say the obvious thing about the eldest son's division, because of what it would cost at Christmas.

That company was not badly run. It was under-advised, which is a different and much more common illness.

PwC's 12th Global Family Business Survey found that half of family business boards are composed solely of family members, and that 53% have no directors with experience outside the industry the company operates in. The same body of research found only 30% have a family constitution. In other words, the majority of family firms are making capital allocation, succession and expansion decisions inside a room where everyone already agrees, and where nobody has seen the problem solved somewhere else.

An advisory board is the cheapest outside perspective a private company can buy, and most owners either skip it entirely or fill it with people who like them.

Our group was founded in Azagra in 1890 and now runs eight divisions selling into more than 75 countries with over 180 people. We have used outside advisers well and badly. Here is what separates the two.

What an advisory board actually is

An advisory board has no legal authority. Its members cannot vote, cannot bind the company, cannot appoint or dismiss a chief executive, and do not carry the fiduciary duties or personal liability that come with being a statutory director. As the Advisory Board Centre puts it, advisory board members are not authorised to act or make binding decisions on behalf of the organisation.

Owners often read that as a weakness. It is the entire point.

Because an advisory board has no power, you can afford to fill it with people who intimidate you. A senior operator who would never accept the legal exposure of a directorship in a private company will happily give you four half-days a year of hard opinion. That asymmetry is the arbitrage, and it is available to any owner willing to run it properly.

Rule 1: Write the problem down before you write the invitation

The standard failure is to recruit impressive people first and invent an agenda for them afterwards. Within a year the meetings become a polite quarterly presentation of results to a group with no reason to challenge anything.

Start instead by naming the two or three decisions in the next twenty-four months where you know you are guessing. Entering the United States. Handing an operating division to a non-family manager. Whether to fund growth with debt or with retained earnings. Whether the next generation should work outside the group before joining it.

If you cannot name the decision the board exists to improve, you are not building a board, you are building an audience.

Rule 2: Three outsiders, not one

The Family Business Consulting Group's guidance on what makes a strong family business board is specific on this: the presence of three or more independent directors is the threshold at which board input reliably improves both governance and family harmony.

One outsider is worse than none, because a single dissenting voice against a room of insiders gets absorbed. The lone outsider learns within two meetings that disagreement costs them the relationship and buys nothing, so they stop. Three independents can disagree with each other in front of you, which is the moment the exercise starts working, because you get to watch competent people reason about your business rather than deliver verdicts about it.

A board of one outsider gives you an opinion. A board of three gives you a debate, and the debate is the product you are paying for.

Rule 3: Recruit for the gap, never for the affection

Three people you should almost never appoint: your lawyer, your banker and your accountant. They are already paid by you, already know a curated version of the business, and have an economic interest in your continued custom. Their counsel is valuable and it is not independent.

A useful composition for a mid-sized private group is roughly this:

  • One operator who has run a company three to five times your size, ideally in a different sector, so they recognize the failure modes of scale before you meet them.
  • One market or channel specialist who genuinely knows the geography, customer or distribution model you are moving into, and who will tell you what the first two years actually look like.
  • One who has lived your specific transition, whether that is a family succession, the arrival of professional management, or a sale process, and who can describe how it felt as well as how it worked.

Screen for candor explicitly. The question I use in every conversation is simple: tell me about a time you told an owner something they did not want to hear, and what happened next. Anyone who cannot produce that story from memory has never been useful in this role.

Two advisers reviewing a company's management accounts and reports line by line at an office table
Two advisers reviewing a company's management accounts and reports line by line at an office table

Rule 4: Pay them, and pay them properly

Unpaid advice is advice that both sides can walk away from. The adviser skips the pre-read, you skip the uncomfortable item, and everyone leaves the meeting satisfied that nothing happened.

The market ranges are well documented. Compensation Advisory Partners reports that advisory board compensation typically runs at 60% to 75% of what the same company would pay a fiduciary director, reflecting the lower legal risk. Boardroom Advisors notes that more established companies commonly pay in the range of $10,000 to $50,000 annually for regular service, while the Advisory Board Centre observes that many advisers are paid per meeting, with the fee covering preparation and follow-up rather than the hours in the room.

Startups often substitute equity, typically a fraction of a percent vesting over one to two years. In an established family business, cash is almost always cleaner. You do not want a governance conversation with a shareholder you recruited for advice.

The moment you pay someone, you acquire the right to expect preparation, and they acquire the obligation to disagree with you.

Rule 5: Send the real numbers, in advance

The fastest way to waste a good advisory board is to present to it. A pack that arrives on the morning of the meeting produces reactions, not counsel.

What works: management accounts and a written pre-read five to seven working days ahead, the real ones, including the division that is behind plan. A maximum of three agenda items, each framed as a decision rather than an update. Twenty minutes at the end with the advisers alone, without executives in the room. And a short written note afterwards recording what changed as a result, because a board whose input never changes anything will quietly stop offering any.

A board that only sees the version of the company you are proud of will only ever give you advice about a company that does not exist.

Rule 6: Fixed terms and one honest annual review

Give every seat a two-year renewable term from the first day. Without one, an advisory board becomes a club, and removing a friend who is no longer contributing becomes a family event rather than a management decision.

Once a year, ask a single question about each seat: did this person's input change a decision in the last twelve months? If the answer is no for most of the board, the fault is usually the agenda, not the people. If the answer is no for one person across two consecutive years, the term simply ends.

When to upgrade to a fiduciary board

An advisory board is the right instrument until one of four things happens: you take outside capital, a lender imposes governance conditions, family shareholders who do not work in the business become numerous enough to need formal representation, or you begin preparing a sale. At that point you need a statutory board with real authority, real duties and directors and officers insurance, because the decisions have consequences that advice alone cannot carry.

Most private companies get to that point far later than they fear, and reach it in far better shape if an advisory board has been rehearsing the discipline for a few years first.

Key Takeaways

  • PwC found half of family business boards are made up solely of family members, and 53% have no director with experience outside their own industry.
  • An advisory board carries no legal authority or fiduciary duty, which is precisely why you can recruit people who would never accept a directorship.
  • Name the two or three decisions the board exists to improve before you invite anyone. Otherwise you are assembling an audience.
  • The Family Business Consulting Group points to three or more independent voices as the threshold that works. One outsider gets socially absorbed.
  • Do not appoint your lawyer, banker or accountant. Their counsel is valuable and it is not independent.
  • Pay properly. Advisory compensation typically runs at 60% to 75% of fiduciary director pay, and established companies commonly pay $10,000 to $50,000 a year.
  • Send real management accounts a week ahead, cap the agenda at three decisions, and record what actually changed after each meeting.

Frequently Asked Questions

How do you structure an advisory board?

Keep it small, three to five members, with a written charter that states its purpose, that its role is advisory rather than decision-making, the meeting cadence, term length and compensation. Meet quarterly for a half day, cap the agenda at three decisions rather than a parade of updates, circulate real management accounts about a week in advance, and appoint a chair, often an independent member rather than the owner, to protect the quality of the discussion.

What is the difference between a fiduciary board and an advisory board?

A fiduciary board of directors has legal authority and legal duties: it votes, binds the company, can hire and dismiss the chief executive, and its members carry personal liability and duties of care and loyalty to shareholders. An advisory board has none of that. It gives counsel the owner is free to reject, which lowers the risk for members, makes senior people far easier to recruit, and makes changing the composition straightforward.

How much does an advisory board cost?

For a private mid-sized company, budget per member roughly what Compensation Advisory Partners describes as 60% to 75% of local fiduciary director pay, with Boardroom Advisors putting established-company retainers commonly between $10,000 and $50,000 a year. Smaller companies frequently pay per meeting instead, a fee covering preparation and follow-up as well as attendance, plus travel expenses. Budget also for the internal time to prepare a real pre-read, which is the larger hidden cost.

How much do advisory board members get paid?

It varies with company size, meeting frequency and the adviser's seniority. Common structures are an annual retainer, a per-meeting fee, or a combination, and early-stage companies often substitute a small equity grant of roughly 0.1% to 1% vesting over one to two years. In an established family business, cash is usually preferable, since granting equity to secure advice creates a shareholder relationship you did not intend.

Can an LLC have an advisory board?

Yes. Because advisory boards hold no statutory authority, any entity can create one, an LLC, a partnership, a family holding company or a nonprofit, without changing its governing documents. It is still worth recording the arrangement in a short charter or in the operating agreement, covering confidentiality, compensation and the explicit statement that the board does not manage the company, so that no member is later argued to have acted as a de facto manager.

Where to start this month

Take one page and write down the three decisions you are least confident about for the next two years. Then write the name of the person you wish you could ask about each one. That page is your advisory board, and in my experience at least one of those people will say yes to a phone call this week.

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